Q: When my order will be shipped?
A: Orders are usually processed and shipped withing 5 days of purchase.
When will I know when my order has been shipped?
Once your order has been shipped an email confirmation will be sent to you with the tracking number.
Q: How long does delivery take?
A: It depends on your country, but usually from 7 to 20 days depending on the shipping method chosen upon checkout.
Q: How can I track my order?
A: You can use the following link to track your order.
Q: How can I cancel my order?
A: Of course you have option to cancel your order.
You can cancel it within 24 hours or before the product is on its way.
Please send us email with order number that you want to cancel.
Q: Tracking number related to my order did not work.
A: Usually tracking information arrive with little delay in tracking system.
Usually this delay is between 3-5 working days.
If the tracking information is not available in this period , please email us again.
Q: Do i have a money guarantee on this order ?
A: Yes, Of course. You have 100 % money guarantee on this order.
Q: When will I receive my refund?
A: You will receive refund , when the package arrives in our warehouse.
Q: What countries do you ship to?
A: Ship only for USA at this time.
Q: Can I return an item?
A: Yes, in 30 days upon delivery you can request to return the item. If the item is defective or damaged it is a buyer responsibility to send it back for inspection and refund.