Q: When will my order be shipped?
A: Orders are usually processed and shipped within 5 days of purchase.
When will I know when my order has been shipped?
A: When your order ships, your tracking info is automatically sent to you via the email you provided during checkout.
Q: How long does delivery take?
A: It depends on your country, but usually from 7 to 20 days, depending on the shipping method chosen upon checkout.
Q: HOW DO I TRACK THE STATUS OF MY ORDER?
A: Please visit our Order Status Page to track the status and location of your order.
Q: How can I cancel my order?
A: Of course, you have the option to cancel your order.
You can cancel it within 24 hours or before the product is on its way.
Please send us an email with an order number that you want to cancel.
Q: The tracking number related to my order did not work.
A: Usually, tracking information arrives with little delay in the tracking system.
Usually, this delay is between 3-5 working days.
If the tracking information is not available in this period, please email us again.
Q: Do I have a money guarantee on this order?
A: Yes, Of course. You have a 100 % money guarantee on this order.
Q: When will I receive my refund?
A: You will receive a refund when the package arrives in our warehouse.
Q: What countries do you ship to?
A: Ship only for the USA at this time.
Q: Can I return an item?
A: Yes, in 30 days upon delivery, you can request to return the item. If the item is defective or damaged, it is a buyer's responsibility to send it back for inspection and refund.